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2023.03.11

How can cross-border e-commerce sellers return items to China?


On January 30, China’s three departments jointly issued an announcement on the tax policy for returned goods in cross-border e-commerce.  The returned goods will be exempted from import duties, import value-added taxes and consumption taxes.Moreover, the export duties already collected at the time of export will be allowed to be refunded.

In short, if goods sent by cross-border e-commerce enterprises are returned from abroad to China again, the tax bureau will refund the export duties already collected before.After this, in addition to freight and customer service operating costs, cross-border e-commerce enterprises can further save tax costs, reduce losses caused by returns, and improve turnover efficiency.

With the continued development of cross-border e-commerce export business from China, the absence of a competent and reliable return channel of exported goods has become one of the main factors restricting its development.


Importing To China specializes in providing inbound International to China express import services for individuals, businesses and cross-border e-commerce sellers.

1.Import express from abroad to China through Importing To China is convenient and fast! It provides you a one-stop service for transportation and customs clearance combined!

2.Powerful tracking management system that allows you to check your parcels information and current status at any time, a safe and secure option!

3.Short transit times, efficient customs clearance, low express shipping costs, safe, secure and time saving.

4.Professional dialogue during the import operation, with seamless coordination between the international courier, consignee and consignor.

5.Prompt responses, quick quotation, and immediate import arrangements after confirmation of cooperation agreement.


We integrates the advantages of our Shenzhen/Guangzhou bonded warehouses and import customs clearance resources to help establish an efficient return channels for cross-border e-commerce sellers!  With the opportunity for cross-border e-com sellers easily handle returns and repairs to China,  we can offer a considerable saving in your operating costs.

1.Our company is proficient and experienced in the customs clearance process, we know what information is required and the customs declaration methods for the import of various different types of goods! We can help you avoid the problems of trying to import goods that cannot be cleared, due to issues with documentation and Import licenses.

2.Our teams in Hong Kong/Shenzhen/Guangzhou have many years of experience in customs clearance, and can help customers solve any problems that might arise, so your goods can be given to Importing To China with great confidence.

3.Import customs clearance is fast and convenient, the customer can choose to let FEDEX international express handle the customs clearance, use their own customs clearance broker to handle clearance, or have our company arrange customs clearance.

4.Our company has a very good professional relationship with Guangzhou Baiyun Airport and Shenzhen Baoan Airport Customs and Commodity Inspection department, which makes our import process progress smoothly.

5.We can also make foreign exchange payments to foreign suppliers on behalf of companies.

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