Amazon’s new returns policy gives shoppers four months to return items after the end of Amazon’s big selling periods, like the Black Friday. A net result is after one of these shopping peaks sellers have to deal with larger volume of returns.
Amazon’s platform policy allows buyers to return items within 90 days of receiving them, which leads to many buyers to return items after longer periods of time and this is in addition to leaving a negative review.
The return of unsaleable inventory with damage directly caused by the buyers is an issue as Amazon also does not offer any compensation to the seller. As long as the buyer returns the item, Amazon issues a full refund to the buyer and the seller is left to carry the cost of the damaged inventory.
For higher priced products, the seller needs to deal with the loss of the profits on the return/exchange of the item, along with the repair or repackaging of the item if necessary.
Importing To China uses its own overseas warehouses in Europe and the United States, which can provide services to benefit such sellers.
These include the return of the products to the nearest Importing to China overseas transit warehouse, from where the products are shipped back to China to our special customs supervised warehouse area. There they can be inspected, repaired, repackaged and re-exported, thus minimizing your potential loss on any sale.
AMAZON RETURNS IMPORT
- Meet the secondary sale requirements and have the product returned to the original regulatory operation site in its original condition within 30 days from the time of customs release.
- Returned goods enterprises must apply for return within 30 days after the “Declaration List of Cross-border E-commerce Retail Imports of the People’s Republic of China” has been released (hereinafter referred to as “Declaration List”) and must do so 45 days after the Declaration List has been released (hereinafter referred to as “B-type”). Within 45 days of the release of the B-type, the returned goods will be delivered to the original customs supervision workplace, the original customs special supervision area or bonded logistics center (hereinafter referred to as “B-type”).
- Enterprises can apply to the Customs for cross-border e-commerce customs clearance (website: https://www.singlewindow.cn/) via China’s international trade “single window”.
- Enterprises have declared that they will return the goods to the original regulatory area.
- On-site customs confirms the arrival of the returned goods and implements inspection and release according to the relevant requirements. After the completion of the inspection and release, any tax corresponding to the returned goods will not be levied.
AMAZON RETURNS IMPORT PROCESS
IMPORTING TO CHINA'S ADVANTAGES
With the continued development of cross-border e-commerce export business from China, the absence of a competent and reliable return channel of exported goods has become one of the main factors restricting its development.
Importing To China integrates the advantages of our Shenzhen/Guangzhou bonded warehouses and import customs clearance resources to help establish an efficient return channels for cross-border e-commerce sellers! With the opportunity for cross-border e-com sellers easily handle returns and repairs to China, we can offer a considerable saving in your operating costs.
Importing To China has more than ten self-owned and affiliated overseas warehouses in Europe and the United States, with our self-developed warehouse management system (WMS) we can effectively manage your cargo information.
Importing To China provides the best import solution for cross-border e-commerce sellers, with our “assured out, assured back” service model.
**With complete information and cooperation from our customers, Importing To China can complete the operation in 10 working days with no delays.
