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2023.03.11

How to import returned goods from Amazon to China?


Amazon’s new returns policy gives shoppers four months to return items after the end of Amazon’s big selling periods, like the Black Friday.  A net result is after one of these shopping peaks sellers have to deal with larger volume of returns.

Amazon’s platform policy allows buyers to return items within 90 days of receiving them, which leads to many buyers to return items after longer periods of time and this is in addition to leaving a negative review.

The return of unsaleable inventory with damage directly caused by the buyers is an issue as Amazon also does not offer any compensation to the seller.  As long as the buyer returns the item, Amazon issues a full refund to the buyer and the seller is left to carry the cost of the damaged inventory.

For higher priced products, the seller needs to deal with the loss of the profits on the return/exchange of the item, along with the repair or repackaging of the item if necessary.

Importing To China uses its own overseas warehouses in Europe and the United States, which can provide services to benefit such sellers.

These include the return of the products to the nearest Importing to China overseas transit warehouse, from where the products are shipped back to China to our special customs supervised warehouse area.  There they can be inspected, repaired, repackaged and re-exported, thus minimizing your potential loss on any sale.

Importing To China integrates the advantages of our Shenzhen/Guangzhou bonded warehouses and import customs clearance resources to help establish an efficient return channels for cross-border e-commerce sellers!  With the opportunity for cross-border e-com sellers easily handle returns and repairs to China,  we can offer a considerable saving in your operating costs.

Importing To China has more than ten self-owned and affiliated overseas warehouses in Europe and the United States, with our self-developed warehouse management system (WMS) we can effectively manage your cargo information.

Importing To China provides the best import solution for cross-border e-commerce sellers, with our “assured out, assured back” service model.

With complete information and cooperation from our customers, Importing To China can complete the operation in 10 working days with no delays.

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